Delivery Policy
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Overview
At Epicplayportal, service delivery begins only after full payment is received and all required information has been provided, such as game login details, preferences, or scheduling confirmation.
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Estimated Fulfilment Timeframe
- Boosting Services: 1–3 business days
- Coaching Sessions: Scheduled within 24–48 hours after payment and receipt of player preferences
- Coaching Session Utilization: Once the coaching/boosting session is scheduled, if the session is not utilized, the session will be considered forfeited. Coaching is a one-off service.
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Notes
- Delivery times may vary based on in-game factors, order volume, or special requests
- All services are digital; no physical products are shipped
- Customers will be informed of any scheduling changes or expected delays
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Delivery Method
Services are delivered through:
- Email confirmation
- In-game execution by our team
- Temporary account access (with your consent)
- Scheduled voice or video calls (for coaching)
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Order Updates
You will receive timely updates via:
- Email notifications
- User dashboard (if applicable)
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Delivery Delays
Epicplayportal is not responsible for delays caused by:
- Incomplete or incorrect account details
- Game server maintenance or outages
- Unforeseen circumstances such as internet issues, natural disasters, or force majeure
We will notify you promptly regarding any delays.
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Service Completion
Upon completion of your service, you will receive confirmation via email or through your account dashboard.
Contact Email: hello@epicplayportal.com